Privacy Policy
How we protect and handle your information
Introduction
Welcome to the Melt Finance App! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
Personal Information:
When you create an account on the Melt Finance App, we collect the following information:
- Legal Full Name
- Username
- Password
- Email Address
Address Information:
To prevent fraud and ensure the security of transactions, we collect your address, which is processed through a third-party service.
Facial Recognition Data:
For enhanced security and user authentication, we use FaceIO to verify your face and link it to your account.
Payment Information:
To process payments and withdrawals, we use the following services:
- LNBits: For processing payments.
- Bitrefill or Tremendous: For withdrawing to a gift card.
- PayPal or Tremendous: For withdrawing to PayPal. When using PayPal, we utilize our own PayPal account or Tremendous.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account.
- To process transactions and payments.
- To verify your identity and prevent fraudulent activities.
- To communicate with you, including sending you transactional emails and updates.
- To comply with legal obligations and enforce our terms and policies.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to the necessary personal information to perform their functions and are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your account information is protected by a password for your privacy and security. Additionally, we use FaceIO for facial recognition and verification. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information stored by us. You may also object to or restrict the processing of your information in certain circumstances. To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
By using the Melt Finance App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.